Competition complaints

Who do I talk to if I have a complaint about an anti-competitive practice, or think someone has too much power over a market?

First, check this listing of current inquiries to see if it is a subject we are currently investigating.

If it is covered by a current inquiry, send details of your complaint to us by email to info@cc.gsi.gov.uk.or in writing to

Competition Commission
Victoria House
Southampton Row
London
WC1B 4AD

If it is not one of our current inquiries, you need to contact the organisation responsible for regulating the industry or service you are concerned about. Check the following list to find the right contact. If your topic is not covered, send your complaint to the Office of Fair Trading (http://www.oft.gov.uk) - e-mail:enquiries@oft.gov.uk

Airports and air traffic
Civil Aviation Authority (CAA) - http://www.caa.co.uk

Broadcasting
Office of Communications (OFCOM) - http://www.ofcom.org.uk

Electricity
Great Britain: Office of Gas and Electricity Markets - http://www.ofgem.gov.uk
Northern Ireland: Office for the Regulation of Electricity and Gas - http://www.ofreg.nics.gov.uk

Financial services
Financial Services Authority (FSA) - http://www.fsa.gov.uk

Gas
Office of Gas and Electricity Markets - http://www.ofgem.gov.uk

Post Office
The Postal Services Commission - http://www.postcomm.gov.uk

Railways
Office of Rail Regulation - http://www.rail-reg.gov.uk

Shareholders and takeover bids
The Takeover Panel - http://www.thetakeoverpanel.org.uk

Telephones
Office of Communications (OFCOM) - http://www.ofcom.org.uk

Water and sewerage
Office of Water Services (OFWAT) - http://www.ofwat.gov.uk

You can also contact the Competition Pro Bono Scheme. They offer free independent legal advice to individuals or businesses who believe that their rights under competition law have been infringed or who are concerned that they may be infringing. See the Scheme's website for further details: http://www.probonogroup.org.uk/competition/.

Why can't the Competition Commission investigate for me?

The Competition Commission has no power to initiate inquiries or decide which ones to undertake. Our work is referred to us by various authorities with responsibility under UK competition law.